Yes2 is committed to protecting the privacy and data security of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your information when you use the yes2 platform.
Yes2's Privacy Commitment
Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously in every operational decision made on the platform.
All your personal and financial data is encrypted using 256-bit SSL technology at all times. Information transmitted between your device and yes2 servers cannot be read by any unauthorized third party.
Yes2 only collects data that is genuinely necessary to provide the services you use. We do not collect irrelevant or excessive information, in line with the principle of data minimization.
You have the right to access, correct, download, or request deletion of your personal data at any time. The yes2 privacy team will process each request within the stipulated timeframe.
Yes2 does not sell, rent, or trade members' personal data to any third party for marketing purposes without your consent. Your data belongs to you, not to us as a business commodity.
Only yes2 staff with a legitimate business need are permitted to access member personal data. All access is logged and audited regularly to ensure no misuse occurs.
The yes2 Privacy Policy is reviewed and updated periodically to ensure it remains relevant to technological developments, legislative changes, and the latest best practices in data protection.
This Privacy Policy describes yes2's data handling practices and applies to all members using the yes2 platform. By registering or continuing to use our platform, you agree to the terms of this Privacy Policy. Please read this document carefully.
Yes2 ("we", "the yes2 platform") takes seriously our responsibility as the controller of our members' personal data. This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for the protection of personal information.
This policy applies to all personal information collected by yes2 through our online platform, mobile app, customer support channels, and any other point of contact between you and yes2. It also applies to data collected from authorised third parties for identity verification (KYC) and fraud prevention purposes.
If you have any concerns about how yes2 handles your personal data, you may contact our privacy team using the contact information provided at the end of this document. We are committed to responding to every enquiry transparently and promptly.
Yes2 collects various categories of personal data depending on the type of services you use. The following is a summary of the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | KYC verification, account registration |
| Contact Information | Email address, phone number | Communications, account notifications |
| Financial Information | Bank account number, bank name, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection |
| Usage Data | Gaming history, game preferences, session duration | Service improvements, responsible gaming |
| Supporting Documents | Copy of identification card, bank statement (if requested) | AML/KYC Compliance |
Yes2 does not collect sensitive data categories such as medical records, biometric information, or political affiliations unless there is a specific legal requirement compelling us to do so.
The personal data we collect is used solely for legitimate and transparent purposes. The following are the primary purposes for which yes2 uses your data:
Yes2 will not use your data for any other purpose not stated above without first obtaining your consent.
Yes2 does not sell or trade your personal data. However, there are limited situations where we may need to share your data with certain third parties:
All third parties receiving yes2 data are bound by strict data processing agreements and must comply with data protection standards equal to or exceeding yes2's own standards.
Yes2 continuously invests in security infrastructure to ensure your personal data remains safe. The technical and organizational measures we implement include:
That said, no security system can be guaranteed one hundred percent secure. In the event of a data security incident involving your information, yes2 will notify you within the timeframe required by applicable law.
Yes2 retains your personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable law. The general principles of our data retention periods are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with the data deletion procedures established by yes2.
As a yes2 member, you have the following rights regarding the personal data we hold about you:
Requesting a copy of the personal data yes2 holds about you.
Correcting inaccurate or incomplete data.
Requesting the deletion of data that is no longer required.
Receiving your data in a machine-readable format.
Objecting to data processing for direct marketing purposes.
Restricting data processing under certain circumstances.
To exercise any of the above rights, please contact the yes2 privacy team. We will process your request within thirty (30) calendar days from the date of receipt. Certain rights may be subject to specific legal limitations, which will be explained to you during the processing of your request.
Yes2 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use are as follows:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the yes2 platform. Continued use of the platform is considered your consent to the use of cookies as described.
As a platform operating internationally, your personal data may be processed or stored on servers located outside Malaysia. yes2 ensures that any cross-border data transfer is carried out with adequate safeguards, including:
All cross-border data transfers by yes2 are carried out in accordance with Malaysia's PDPA requirements and relevant international standards to ensure your data remains protected regardless of where it is stored.
The yes2 platform is intended exclusively for adults aged 18 and above. yes2 does not knowingly collect or process personal data of minors. If you have reason to believe that someone under the age of 18 has provided personal data to yes2, please contact us immediately.
Once verified, yes2 will take immediate steps to delete the relevant data and close any associated accounts. yes2 also applies age verification during the registration process to minimize the risk of registration by underage individuals.
Parents and guardians are advised to monitor their children's internet usage and use appropriate parental control software to prevent unauthorised access to online gambling platforms.
Yes2 reserves the right to modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or technological developments. For any material amendments, we will:
Your continued use of the yes2 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. You are encouraged to review this page periodically to stay informed of how we handle your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how yes2 handles your personal data, please contact us through the following channels:
The yes2 privacy team is committed to responding to every enquiry within twenty-four (24) business hours. For formal data rights requests, please clearly state the type of request, your full name and registered email address to expedite the review process.
Yes2 is committed to resolving every privacy complaint fairly and transparently. If you are not satisfied with our response, you have the right to refer your complaint to the Personal Data Protection Commissioner of Malaysia.
Join yes2 with Confidence
Yes2 ensures your privacy is protected at every step. Register your account today and enjoy a safe, fair, and responsible online entertainment experience alongside millions of yes2 members in Malaysia.